For our Austin Clients

Getting Started

1. Questions? To contact us electronically, please Click Here
2. To schedule an initial appointment, or to speak with us by phone during office business hours, call: (512) 343-8307
3. When you call you will probably speak to Vicky or Katherine, who can answer any non-clinical questions, and guide you to the intake forms.
4. You may complete the intake forms in advance by downloading them from our Forms Section. If you do not complete the forms in advance, you will have to arrive for your first appointment about 10 minutes early to complete them in the office.
5. We generally call clients about a day in advance to remind them of their appointment time. Feel free to provide guidance about how you would like to be contacted.
6. This is an individual session, and your therapist has reserved this time for you alone. Consequently, it is important to us that you show up on time. If you need to cancel or reschedule the appointment, give us at least 24 hour notice.

Appointments

Our services are delivered by appointment only, and appointments may be scheduled weekdays, weekday evenings until 10PM and weekends.

Insurance

As a courtesy, we will file your insurance claim on your behalf. When scheduling your first appointment, our office staff will obtain your insurance information for verification purposes. Once your insurance has been verified, we will contact you with the coverage details of your insurance plan.

The Inter-Session Interval

Over the past 3 decades we have developed a wide range of tools to be used during the interval between therapy sessions. Please click here for links.

Links to Local Resources

For phone numbers and links to local referral and emergency services, please click here.